How can we help?

Common questions

How much do Baseline wristbands cost?

Baseline wristbands cost $19–$29 one time, with no subscription ever.

Does the person who finds someone need an app?

No. Tapping a Baseline band with any modern phone opens the emergency profile in the web browser — no app, no account.

Does the wristband need charging?

No. Baseline bands use NFC — the tap technology in your phone — and have no battery to charge, ever.

What happens if a band is lost?

Profile information never lives on the band, so a lost band is a replacement problem, not a data problem. Deactivate it and link a new one in seconds.

What is AI Second Opinion?

AI Second Opinion records conversations with everyone's consent and shares reflective insights afterward. The first 3 sessions are free, then $18.99/month. It is a wellness tool, not medical care.

Does Baseline sell my data?

No. Baseline never sells your data and never trains AI models on it. We make money selling products, not information.